Billing and Technical Support
If you are a customer and need to contact technical support, login to your control panel and open a support ticket. Our technical staff will reply to your ticket within 1 hour. If you are unable to access your control panel to log a support ticket, please fill out the General Questions form below and the staff will route your questions to the technical staff. Why don't we offer phone support?

Why don't we offer phone support?
We do not under normal circumstances provide phone support. Our technical staff operate more efficiently and can provide you faster quality support via the ticket system. You will find that our online ticket based support is superior to the phone support services offered by other hosting companies. Via the ticket system our staff respond within 1 hour and most of the time much faster.

General Questions
Got a question about a package or not sure which type of web hosting will suite you? If you are a new customer fill out the form below and we will endeavour to respond within twenty four hours.