New service is available in our customers' Web Hosing Control Panel - URL Redirection, as of today! It allows customers to set up a redirection of any desired URL hosted on our servers to another URL - hosted with us or on a remote server. The new functionality has been incorporated in the former 'Password Protected Areas' section of the Control Panel, presently named - URL Protect & Redirect.

Both beginners and advanced users can take advantage of the new functionality. The 'URL Redirect' tool has a regular redirection option and a more advanced one (allowing redirection of chosen items only - from a given URL - matching defined criteria).

The service is very easy to set up. Customers need to choose first the type of redirection: regular - Redirect Directive, or defined - RedirectMatch Directive, then select a domain or a sub domain hosted with us from the dropdown available and enter the correct directory path (URL) of the web folder that is to be redirected. Very important part of the service is choosing a HTTP Status code - more information about the different codes follows below and is also included in the 'Help' section. After the customer has selected the desired URL path to be redirected and its HTTP status code, he/or she needs to type in the URL which the web folder will be redirected to and submit the form. If the customer has chosen to use the 'RedirectMatch' service, he/or she will need to fill in one more field - 'Regular Expression'. This is exactly the place where the customer will have to define the specific conditions that must be matched for the redirection to be performed - the so called 'regular expressions'. For example, the customer can specify that only files with .gif extension from the selected URL (web folder) should be redirected to the new URL. More details on how to enter the specifications can be found in the attached tooltip.

To the attention of all our present and prospective customers! The SiteStudio website design tool, included as a FREE bonus in all our web hosting packages, has been updated to its latest version released - SiteStudio 1.8. The update will come into effect on all our servers in the next two days. The transit to the new version for all our existing customers, using this site building software, will be hassle-free, preserving all their current settings. Updates to customer websites, created with SiteStudio, will be possible by switching to any of the new 80 website templates available in SiteStudio v.1.8.

The basic set of features in SiteStudio v.1.8 includes the following:

• Easy to use: You do not need to know anything about web design or programming, or how to cope with programs such as FTP or Telnet.
• Content and Layout Files - Stored Separately: Very flexible feature! The content is stored separately from the web design files. This way, you can change whenever you want any detail of your layout, without having to re-enter any part of the content.
• Customizable color schemes: You have a number of beautiful ready-to-use color themes available. However, if you feel like having a more personally customized layout, you can change all colors up to your preferences using a point-and-click color picker or typing in the colors as hex numbers.
• Layout templates: SiteStudio currently offers to the users 21 personal website templates and 69 Small Business website templates.
• On-the-fly image generation: Now you can have also professional-looking graphics! Each time you decide to change some color combination, the necessary image is automatically created. No need to bother any more with complex programs, such as Photoshop.
• Uploading Images: With the Image Uploader included in SiteStudio, you can upload images from your online account without ever having to leave your browser. Create now online photo albums, insert images into the page logo, or incorporate images anywhere in the page content or layout!
• A variety of different pages: In a simple step-by-step process you can develop a variety of template-driven pages.
• One-click Publishing Button: You can publish your website with one easy mouse-click! Later on, after making any updates to the website, again one easy click on the 'Publish' button will make all your website changes go live again.
• Saving of Information: All your information is saved the moment you enter it. You can log out whenever you need, then come back again later on to continue your work on the website and start from the point where you left previously.
• Flexible setup: SiteStudio can be easily configured to operate with all your current software programs. You can set it up also to utilize user information from your current user base.
• Advanced control: For advanced users, SiteStudio allows changing of the buttons on the website.
• Advanced full screen text/HTML Rich Editor: Windows users only - rich browser-based text editor for Internet Explorer included. You can easily use formatting, styles, tables, bullets and more in your work on the website, and/or copy and paste the most complex tables from a web browser or from any Office application.
• Easy integration of e-shops: For a personal website - you can incorporate an Amazon.com web store. For a business website - you can easily integrate a shopping cart functionality that includes everything - from secure payment gateway to a merchant account issued by One-Stop Merchant Services.
• SiteStudio Admin Panel: SiteStudio comes with its own admin control panel.

SiteStudio is also provided now with a new address (URL), which changes the login procedure for all existing users. To log in SiteStudio, customers will need to go to the 'SiteStudio' section in their Web Hosting Control Panels.

We hope that many clients of ours, who want to create websites themselves, but do not possess the necessary technical skills, will take advantage of our FREE newly updated user-friendly site building software- SiteStudio v.1.8.

To the attention of all our present and prospective customers,

Our One-Click Scripts Installer tool included in all our web hosting packages has been newly updated to the latest stable releases of the following open-source PHP scripts:

We hope that these script versions will provide for our customers better opportunities for developing interactive websites, featuring rich content and utilities such as: galleries, photo albums, blogs, forums, e-shops, and more.

We are happy to inform all our customers that the File Manager software tool available in your Web Hosting Control Panels has been generally updated. The new version 2.01 contains more features and improved functionality. Since the very launch of the File Manager version 2.0, we've been carefully reading the feedback and comments you've been sending us, and since it is our own in-house developed product, we again put all our efforts to respond to all your requirements and suggestions.

The new update includes the following functionalities:

1. On the tooltips that you can open clicking on a file name/or a folder type icon, the 'Download option is featuring separately. (So far it was offered together with the 'Open' one - Open/Download).

2. 'Download' action is available for selection also from the up and down Actions toolbars. The new buttons enable you to select multiple files for download. The chosen items are automatically generated in a .ZIP archive and downloaded to your PC.

3. Folders are also possible for download. The feature will be working on the same principle as the multiple files download.

4. Archive/ZIP option is also available for folders from now on. It creates a .ZIP file from a chosen directory, and saves the archive on the server.

5. Each file/folder information field is featuring a new type icon now. It gives access to the permissions set for each directory location, and allows changes to be made by simply clicking on it.

6. 'Enter Custom Path' - this new field allows users to enter the name of a directory that they wish to open. This option is especially useful for often visited host destinations, the name of which you know well. It saves you the time-consuming process of browsing through files and folders along to the desired directory path.

7. 'Quick Links Path' - if the name of the current directory is not fully displayed in this field, you need to only mouse over the name and a tooltip will appear showing the full directory path of the current host location.

8. This function will be also available for the file/folder names not fully displayed in the information fields of the File Listing Panel -mousing over a file/folder you can view in the tooltip appearing its full name.

9. Another new option has been added to the File Listing Panel's functionality, giving you the possibility to view your files listed by Name and Size. NOTE: By Name can be sorted all files and directories, while the Size option will be available only for the files list.

10. Most substantially upgraded is the Plain text editor of the File Manager. Many fixes have been performed to be improved its functioning. Few new features have been added, as well:

• 'Go to line' field - this is a new input field where users can enter a number of a line and then, by pressing the 'Enter' key, move directly to the desired line in the document. This option is especially useful in cases when you need to edit something in a particular line, e.g. "syntax/fatal error on line 54".
• The Save and Close functions have been slightly altered, as well. Up until now, there was one button - 'Save', that was performing the whole action of saving the last changes and closing the window. With this update, a new button was added - 'Apply Changes', which will perform only the saving/applying the last changes function, while another one - 'Save And Close', will be confirming the saving process and closing the window.
• Saving with Ctrl+S key combination is also possible in the new File Manager version.
• Support for syntax check of the PHP code has been added, as well.

We are really looking forward to hear your comments and suggestions. We hope that the new 2.01 File Manager version will meet your expectations and facilitate your account administration and file management through our Web Hosting Control Panel.

To further facilitate our customers in the management of their web hosting accounts we run regular updates to the customers' Web Hosting Control Panel. The newest update we've made concerns the Domain Manager, and in particular - the display field of the domains' status. This section will now contain up-to-date information about the current status of each domain name, as well as extended administration options.

Four new domain statuses have been added and will be displayed accordingly when a particular domain name has reached the respective status. The statuses will be notified with type icons, opening tooltips with detailed explanation about each of them. From the Expiration/Renewal column of the Domain Manager our customers will be also able to open other tooltips providing options for according domain action.

Domain statuses overview:

Redemption period - a period of up to 30 days after a domain name's expiration. During this period the domain name owner can retrieve the domain name from deletion and renew it against a small redemption fee. Automatic renewal option will be displayed in the Domain Manager in such cases. The redemption fee will be added to the renewal price of the domain name. The customer needs to open a tooltip from the Expiration/Renewal column of the domain name in RGP (Redemption Grace Period). There he/or she will be given the option to retrieve the domain name and renew it.

Extended redemption period - a grace period of another 7 - 30 days when the domain name can be retrieved from deletion and renewed. The renewal however cannot be automatic in this period and the domain name owner needs to contact our supports team with renewal request. 'Open support ticket' option will be displayed in the domain tooltip opened from the Expiration/Renewal column of the Domain Manager.

Pending delete period - this is rather informative than requiring any action, since during this period the domain name can be neither retrieved, nor renewed. It only shows that the domain has been blocked by its Registry and will be returned in 3 - 5 days back into the public pool of domain names.

Released from registry - this status shows that the domain name is now publicly available for registration. An option will be provided in the respective Expiration/Renewal Domain Manager field with registration of the domain name preserving its old WHOIS information. The previous domain name owner can take advantage of this opportunity and newly register the domain name. If the domain name has been already taken, an option with new domain name registration will be offered.

We hope that this update will be useful for our clients and will help them to better and easier manage their domain names.

Dear present and prospective customers! The Software Developers Department of our web hosting company is happy to announce that a new File Manager version has been developed and launched online! This advanced software tool was created by our professionals to suit our clients' highest demands in terms of facilitation, easy administration, better navigation and advanced functionality, all bundled within an exceptionally user-friendly interface!

The following features and functions are comprised:

Create New File/Folder - In this field you can create new empty files and folders. You can choose either option by selecting the corresponding radio button.

Disk Usage - This field provides for you up-to-date graphic and numerical information of how much disk space you have utilized and how much remains free.

Quick Links Path - In the previous File Manager version, the history path name, displayed above the panel with your listed files, was static. Here, it is replaced by a dynamic 'quick links' path name, providing for you easy access to each sub-level of your current directory. The 'Quick Links Path' field actually displays the name of the current directory, you have selected by browsing through the folders in the File Listing Panel, in the form of dynamic history path name links.

Quick Host Shortcuts - This dropdown enables you to directly select a host from a list containing all your hosted domains and sub domains.

File Listing Panel:

• Check boxes - Using the check boxes in the first column of the File Manager's File Listing Panel, you can select multiple files/folders in order to perform certain actions (Copy, Delete, etc.).
• Type Icons - By means of type icons, this column gives you easy orientation and quick information about the type (folder/file - text, image, archive etc.) of the documents related to the icons.
• File/Folder names - Our new File Manager introduces a new approach to the management of your files and folders in the form of intelligent tooltips, providing you with an easy access to all actions that can be performed per selected file/folder.


• File tooltip - is activated upon left-click of the mouse on the name of the file. It opens an Info panel containing details about the file's name, type and size, and two dropdowns. The Permissions dropdown allows you to reset the permissions for the selected file. The Actions dropdown lists all actions (Edit, Copy, Delete, Open in web, View image, Open in WYSIWYG Editor, etc.) that can be performed per selected file.
• Folder Tooltip - is activated upon left-click of the mouse on the type icon of the folder and opens an Info panel containing details about the name of the folder, and two dropdowns. The Permissions dropdown allows you to reset the permissions for the selected folder. The Actions dropdown lists all actions (edit, copy, delete, download folder as Zip archive, etc.) that can be performed per selected folder. *Note that, if you click on the name of the folder, instead of the folder type icon, the folder file content will be listed.


• Actions icons - next to the file/folder names are displayed all action icons available per file/folder - for quick selection of a desired action to be performed for the corresponding file/folder. Each button opens a smart tooltip, showing details about the action that is going to be performed.
• File Size - presents information of the size of each file.
• Permissions - presents information of the current permissions set for each file/folder.
• Last Accessed/Last Changed dropdown menu - allows you to switch between both options - 'Last Accessed' and 'Last Changed', upon your desire or need to view the corresponding class of information displayed in the last column of the File Manager's File Listing Panel.

Actions Toolbar - The actions toolbar contains a convenient set of tools for multiple files/folders editing. You can select a number of files/folders and press any of the buttons available - Move, Copy, Delete, Change Permissions, to perform the according action for the selected files. If you use the option 'Select All' files/folders, the changes you make will be applicable to all files/folders in the current directory. With the newly added 'Reload' button you can reload the File Manager's File Listing Panel without needing to refresh the whole web page.

File Upload Field - With the new File Manager you can upload an unlimited number of files, without exceeding however a total size of 20 MB at once. For your convenience, the file upload boxes have been organized to appear in a cohesive order - right after you have filled in an upload box, a new one will show up. The new file upload functionality also supports an option to upload .ZIP, .RAR, .TAR.GZ and .GZ archives with automatic unpack of the files/folders in the current directory. In order to upload archived files/folders, you have to browse and select a desired archive, then check the box that will appear - 'Unpack archive after upload'.

Key basis for the development of this File Manager version was the need to provide for our customers better navigation, time-saving and visualization tools. We sincerely hope that your file management work will be much easier now and pleasurable to do. We will ardently continue to put efforts in the improvement and development of an advanced web hosting environment and a handy administration system for our clients' Web Hosting Control Panel.

It us our pleasure to inform you that, as of today, support of PHP v6 is available on all servers in our web hosting network.

This is a brand new version of PHP that still needs to be stabilized online. Therefore, the version is still recommended utterly for test purposes and experimental use. We are introducing the new version in our system earlier in advance, as there are already lots of users interested in developing and maintaining dynamic web sites through PHP v6 enabled software. We would like to advice you, however, to restrain from relying fully only on this version until PHP v6 is officially confirmed as a stable release.

Considering the global software world's trend of moving towards language and cultural sensitivity, the most outstanding feature in PHP v6 - the Unicode support - comes as a timely response! For all of you interested in implementing the new PHP support, please, switch to the new version from the 'PHP settings' section in your Web Hosting Control Panel, or simply by running your files with the extension of ".php6".

We would like to inform you of the latest updates that have been made to our On-Click-Scripts available with all our hosting packages.

New versions of some scripts have beeen added, and newer versions will not be replacing the older ones. Both versions of each script will be available for you to choose from.

Several scripts that are going to support newer versions:

• Joomla 1.0.12 - version to be supported 1.1.15
• phpBB2 2.0.22 - version to be supported 2.0.23
• phpWebSite 1.1.0 - version to be supported 1.4.0
• Drupal 5.1 - version to be supported 6.0
• Wordpress 2.2.1 - version to be supported 2.3.3
• Coppermine 1.4.10 - version to be supported 1.4.16

All system malfunctions or any other disruptions you might have been facing while working with PHPTickets, Maian Events, phpWebSite, b2evolution or OsCommerce are being worked on to be entirely removed! All these scripts are expected afterwards to show highest-level performance.

The XML response error in Internet Explorer, caused by "`" or "-" symbols present, is to be fixed. The Phpformgenerator will be modified not to generate invalid forms.

We hope that the new adjustments will add to the fluent integration of our One-Click-Scripts within our system and guarantee satisfactory performance of the package to our most demanding users.

All updates are to take effect in your control panels within 24 hours. Should you encounter any further problems, while working with our scripts package, please do not hesitate to contact us and immediately report them to our Support Department via the Ticket Support System.

To the attention of all our present and prospective clients! We are happy to inform you that an important implementation is soon to come - bright new File Manager will be integrated in our system! The innovative and thoroughly updated version will have many new facilitative functions, some of them probably expected, and some of them complete surprise.

The new File Manager was developed by our professionals to suit the utmost requirements for ease, convenience and user-friendly interface. Key basis for its creation was the need for better navigation, facilitation, time-saving and visualization tools. Enormous emphasize was laid on some significantly important aspects regarding its upload functionality and editing system tools. Basically for the first time you will have an opportunity to upload ZIP/RAR files with Auto-Unzip in the pre-selected folder, and to visually keep track of the uploading process by means of displayed status bars. Also unprecedented is the function, to be included in the advantageous tooltip interconnections menu, to edit your files with a WYSIWYG (What You See Is What You Get) editor and to view them directly on the web.

The new version of the File Manager is scheduled to be officially released within a month. Let's go now through a short review of the complete pack of functions that are to be expected, in case you would like to feedback us in advance:

• All parts of the history path name will be links (e.g. www/mydomain.com/myfolder/) - providing fast access to each level of the directory path of your files;
• A new Fast Access section will be placed on the right - by means of a drop-down menu will be ensured fast navigation through all folders of your current vhost (virtual host), and also fast access to all your main domains and subdomains;
• All file names will be links, opening smart tooltips displaying the full range of actions that can be performed. The smart tooltip will automatically recognize whether the file is editable or not, and will accordingly display the Editing option with WYSIWYG editor or in plain text. The option to view your file directly on the web will be included, as well;
• The file info field will be better organized and will display the 'name', 'size', 'permissions' and 'modified' records again, together with Edit/Move/Delete buttons added at the right end of the field;
• The upload file boxes will have new intelligent structure, as well. The permitted size of the files will remain the same, but new option will be provided for ZIP/RAR folders upload, with automatic unzip. After the uploading has started, visual graphic display of the uploading process will be provided for you to keep you informed of the stages;
• The multi-selection buttons will be at your disposal again;
• 'Disk Usage' field will graphically display up-to-date information of how much disk space you have utilized, and how much remains unused.

With the implementation of the new File Manager, we aim at setting new high criteria for intelligent interconnections and user-friendly interface. As you are already aware, this has always been our purpose, and we shall continue to work in this direction in the future, as well.

We are happy to inform you that, as of today, all our present and prospective customers are offered a much wider list of TLD (top-level domain) extensions to choose from, when signing up for a new web hosting account with us.

The sign up page has been updated and, to the former list of six TLDs (.com, .net, .org, .biz, .info, .us), all TLDs that were previously available for registration only as an upgrade procedure (.co.uk, .de, .eu, .name, .cn, etc.) have been added.
Now, with the ordering of a new web hosting plan, all clients are able to register a domain name with any of the country TLDs available, or any other TLD they find attractive or suitable for their online appearance. Thus, the new functionality provides not only an enhanced range of options for the pre-selection of your plan features, but also a possibility for far more precise and strategic choice of your web representation.

Happy New Year and Best Wishes from our Team!

We are happy to announce that the Custom DNS Records section has been updated!
The new much improved version has wider functionality and offers for the first time the opportunity for CNAME, AAAA and TXT records to be configured within your DNS settings, as well as the possibility to add extra NS, MX or A records. Clients are able to choose themselves the number and the type of custom records they'd like to set to each host. The TTL value field is available for editing as well, in case there is such need.

For more information about the management and the configuration of your DNS settings, please, refer to the Help Section in the Show/Hide menu in the Custom DNS section of the Web Hosting Control Panel, or contact our Support Department for assistance.

We are pleased to inform you that on Thursday, December 06th, the following upgrades will be made:

• PHP v4 and v5, available at present on our servers, will be upgraded to support MySQL v5 library. This procedure was recently performed on two of our SupCenters. After being positively evaluated by our administrators, the upgrade will now be applied to all our servers.
• Support of mysqli (MySQL Improved Extension) and PDO_MYSQL will be added, as well.

We would like to inform you that the Round Cube webmail software has been added to the Horde and Supreme Web Mail tools that are currently used for web-based e-mail management. Round Cube is pretty simple and reliable software that maintains the basic e-mail functions in combination with user-friendly interface. You will see the Round Cube on the webmail selection page that is accessible through the web hosting Control Panel -> E-Mail Options -> Webmail.
If you experience any difficulties while using the new webmail software, please send us your feedback using the Open New Ticket link in the Help Center of the Control Panel.

The .DE TLD has been made available for registration and management in the Control Panel. This is the TLD for Germany and we believe that its implementation will meet the needs of our customer from Germany. It is worth mentioning that the registry of this domain, DENIC, has a few special requirements for the registration and management of .DE domain names and here you can learn about them.

WHOIS / Contact Information:In order to approve a registration request, the registry has set a requirement for street address or P.O. Box within Germany in the administrative contact section. To fulfill this requirement, an additional step has been added after the WHOIS information Please note that the .DE registry, DENIC may not approve the registration if the address is not correct.
Registration Period:The registration period varies between 1 to 10 years. Renewals for multiple years are possible as well.
Domain Renewal:.DE domain name can be renewed successfully up to 10 days before the expiration date. When less than 10 days are left to the domain's expiration date, it gets a "Transit" status and the registry attempts to contact the registrant. If, after 4 weeks, there is no response, the domain is transferred to DENICdirect for further management and the registrant must contact then, in order to renew the domain name.
WHOIS / ID Protection:This service is not applicable for .DE domain names.
Registrar Change / Transfer:It is not possible to change the registrar of .DE domain names.

We believe that the information that we have provided would be sufficient to clarify the situation with the .DE domain names. In the Register / Transfer tab of the Domain Manager, there is a TLD Info page where one can find a detailed review of all TLDs on offer.

We are glad to inform you that the .COM.MX domain extension has just been made available in the Domain Manager of the web hosting Control Panel. As you probably know, the .MX TLD is for Mexico but, unlike the most of the country domain names, there are no restrictions for nationality or residence in this country and anyone can order and use such domain names. However, there is a special requirement set by the nicMX registry that imposed an additional step to be added to the domain registration process. Here comes some more information regarding the features of the new extension:

Registration Period: .COM.MX domain names can be registered only for a 2-year period.
Domain Renewal: Domain renewal is possible for 1 year and must be ordered before the expiration date. If a domain name expires, it is removed from our account with our registrar, and becomes available for registration at least 16 days after the date of expiration.
Pre-Configuration: The step that follows the WHOIS information form requires the registrant to agree with the aforementioned domain renewal requirement.
WHOIS Management: Once a .COM.MX domain is registered, the registrant can modify the WHOIS only with a trouble ticket opened from the Help Center that is available in the Control Panel. The support team will forward the request to the attention of the domain registrar for approval and will inform the registrant whenever there is a resolution for approval or rejection, sent by the nicMX registry.
WHOIS / ID Protection: This service in not available for .COM.MX domain names.
Registrar Change / Transfer: It is possible only to transfer .COM.MX domain names away to another registrar, while transfers to us is not supported by our registrar.

The .DE top-level domain (TLD) will also be made available for registration and management soon. We will let you know as soon as this is done.

The .EU top-level domain (TLD) has been added for registration and management in the Control Panel of the web hosting accounts. We believe that our customers from Europe will take advantage of this TLD when searching for appropriate domain names for their websites.

The .EU TLD is for the European Union and, thus, can be registered by any person or organization established within the European Union. Hereby follows some information about the management of .EU domain names:

Registrant Location: There is a requirement for the registrant (person or organization) to be established within the European Union.
Registration Period: The registration period for .EU domain names is 1 year, which applies also for their renewal.
Domain Renewal: Renewal requests will be accepted by the date of expiration (e.g. September 14th, 2008) or by the 20th of the month of expiration, in cases when the date of expiration is after that date (e.g. September 25th, 2008).
Example: If the name expires on Sept 14th, 2008, then a renewal request must be received by Sept 14th, 2008. If a name expires on September 25th, 2008, the renewal request must be received prior to September 20th, 2008.
Pre-Configuration: As there are requirements for the registrant's location or origins, the domain registration interface will prompt the registrant to enter a valid address within the European Union. The .EU registry EURid will check the information and the registration request will be approved or rejected. Of course, the registrant will be notified via a trouble ticket in case there are any problems.
WHOIS Management: Once the domain has been registered with certain WHOIS information, the information can not be edited. However, minimal corrections are possible as an exception. Such requests must be sent to our support team via the ticketing system available in the Help Center of the web hosting Control Panel. One should have in mind that the registrant's personal or company name can not be modified because such changes are considered as 'formal transfer'. In order to execute transfer of the domain ownership, the registrant must contact directly the EURid registry using the information on their webpage.
WHOIS / ID Protection: This service in not available for .EU domain names.
Registrar Change / Transfer: It is not possible to change the registrar of an .EU domain name.

In addition to .EU domain names, in the next couple of days the .DE TLD will be added to the domain extensions' list as well. We will let you know as soon as it is done.

We are glad to inform you that the new TLD .ME.UK has been released and is now available for registration through the Web Hosting Control Panel. The management policy of the .ME.UK top-level domain is relevant to the rest of the .UK TLDs that we offer for registration and comes with the same special features, the most important of which are:
- 2-year registration period
- renewal available again for a 2-year period
- renewal requests processed only during the 5-month period before the expiration date
- the WHOIS information cannot be altered directly from the Control Panel - the UK registry, Nominet, must be contacted by the domain name owner for WHOIS changes.

To learn more about the specific .UK domain features, please refer to the previous news that concerns the CO.UK and .ORG.UK domains' release.

New TLDs coming soon - .EU and .DE!
The .EU and .DE top-level domains are to be available shortly, as well. They have the following specifications:

.EU - The .EU TLD is the unique TLD set for the European Union and, thus, can be registered by any person or organization established within the European Community. Registration of .EU domain names is possible for 1-year period only, and renewal must be ordered before the expiration date for the same period. Typically for the most of the TLDs (country code domain names), WHOIS / ID Protection is not supported.

.DE - This is the TLD for Germany - probably the chociest country TLD lately. However, there is a special requirement set by the registry of this domain, DENIC, referring to the registrant's address information that needs to be presented at the time of registration. According to that requirement, it is obligatory, when entering the administrative contact information, a street address or P.O. Box within Germany to be presented, in order to gain approval of the registration. There is no WHOIS /ID Protection service available for .DE domain names and it is possible to choose a registration period from 1 to 10 years.

We are pleased to inform you that today we have made available for registration through the Web Hosting Control Panel the .UK and .CA domain extensions (top-level-domains or TLDs). We know how desired they are and hope that these extensions will satisfy the needs of our clients from the United Kingdom and Canada.

Let's present the new TLDs and have a look at their special requirements now.

.UK (.CO.UK and .ORG.UK) Domain Names
The .UK TLD stands for the United Kingdom. We've made available the .CO.UK and .ORG.UK SLDs (second-level-domains), which can be used for registration or transfer purposes. The domain names registered with these SLDs possess some special features that make their management different from that of .com, .net, etc. TLDs. The differences concern the registration period, the renewal policy and the WHOIS info management.
Registration period: The registration period for the .UK domains is 2 years.
Renewal policy: Domain renewals are possible for a 2-year period only. What's more, renewal is only possible in cases when 5 months, or less, are left until the expiration date.
WHOIS management: Modification of the WHOIS info is not possible through the Control Panel. The UK registry Nominet must be contacted directly by the domain owner when the WHOIS info must be changed. The reason for this restriction is that there are certain fees that must be paid to Nominet and that such changes are considered as formal transfer.

.CA Domain Names
The Canadian registrar CIRA has some special requirements for the registrants and for the management of the WHOIS information.
Registrant requirements: .CA domain names can be registered by Canadian citizens, individuals having permanent residency in Canada and companies under the laws of Canada. Because of this requirement, additional contact details are required during the registration procedure itself and that is why we have made a separate page as a step of the domain registration process. This page allows you to choose the correct attribute from the list of options.
WHOIS management: The registrant cannot change the WHOIS in order to transfer ownership from one person or organization to another, but can change registrant's address, phone number and other contact details. However, in order to modify this info, you will have to submit a trouble ticket to the Customer Support staff from the Help Center section in the Web Hosting Control Panel.

It should be noted that both domains are transferable between different registrars and that no EPP authorization key is needed for that. Unfortunately, both of the registries do not support WHOIS / ID Protection for their domain names, which is characteristic for most of the "country domains".

What should you expect after these TLDs?
We are now working on the implementation of .DE and .EU domain names. Our developers will do their best to complete these TLDs by the end of November.

We are happy to announce that new software, called .htaccess Generator, has been made available in the Web Hosting Control Panel. Its purpose is to allow you to create many widely used .htaccess file features.

Where is the .htaccess Generator?
You can find the .htaccess Generator in the new Elefante Administration Tools section in the Web Tools menu. The new section includes also the Hotlink Protection and IP Blocking tools that have been taken from the Elefante Marketing Tools section. If you want to create .htaccess files you can also go to the desired location using the Control panel's File Manager and click the .htaccess button that is available there.

Where is the .htaccess Generator located?
We have developed this tool taking into account your need to create .htaccess files and the fact that these files are sometimes not functioning properly due to incorrect parameters. The new generator will create the files properly so that there will be no need for you to contact our Technical Support team with regard to problems of such kind. Of course, we are always ready to help if problems with malfunctioning .htaccess files hosted on our servers appear.

What features have been made available in the .htaccess Generator?
The features have been grouped in the following six sections depending on their purpose:

How can you apply the generated .htaccess code?
As soon as the form has been completed and submitted, the .htaccess code is generated. For your convenience, the code is being displayed in a text box so that you may choose whether to add it to an existing .htaccess file, or to have the file created in the selected location.

We trust you will like the new tool, as we are always happy to make our services easier for you to use.

It is our pleasure to announce that the Web Hosting Control Panel supports Romanian language now. We believe that this will make the web hosting services that we are providing more pleasant for our customers from Romania.
You can set the language of your Control panel to Romanian from the Customize Control Panel section that is available in the My Account menu, or through the Customize Control Panel icon at the bottom of the Control panel's main page.

A new feature has been made available in the Control panel. It enables you to sign up quickly for a completely new hosting account when the current hosting account has insufficient resources or in case a new project is about to be started. That's not all - a new interface has been developed for the signup process. It has the features of a Shopping Cart with its main advantage - allows management of the items that are being ordered without losing sight of them.

Let's choose the Setup New Account link in the web hosting control panel and take a short tour through the steps of the signup process using the new interface.

Step 1: Select a hosting plan In the first step of the wizard you will get acquainted with the hosting plans that are currently on offer. To review the plan features and compare the hosting plans that are available for purchase, choose the Compare plans tab. To proceed to the next step, click the Order button that corresponds to the plan that suits your needs. Note that in the Cart table you can use the Change plan link to switch to another hosting plan at any time during the signup process.

Step 2: Select domain In this step you must choose the domain name that you want to host in the new hosting account. You can register a domain name, or transfer an existing one, registered with another registrar. There is an option also to host your existing domain name without transferring it. Once you enter a domain name for registration / transfer and click the Add domain for hosting button, you must add to cart the domain that you've chosen in the results' list. Of course, you can use the Change domain link to change the domain name whenever you want.

Step 3: Account info Here we come to the place where you must submit the information needed in order to create the new hosting account. It is very important to enter the username of the new Hosting account and make sure that the contact e-mail address is correct because the new account information will be sent there. The same information will appear in the WHOIS of the domain that is ordered for registration or transfer.

Step 4: Select payment Finally, we come to the last step of the wizard where you must select the preferred payment method (credit card or PayPal). Make your final decision whether you would like to have the web hosting account created and, if everything is in order, use the Next button to complete the signup process and submit the payment.

We aim at making our services a real pleasure for you. Our desire is to enable you to do more with fewer efforts. After the several Control panel upgrades that we have made recently, we are presenting to your attention now the new version of the Elefante FREE Scripts installer.

Considering your feedback, we've tried to improve this useful tool and the result is a more intuitive and less time-consuming scripts installer, which now offers you more scripts. We hope that you will like it. We'll give you an idea of what you should expect to see:

New Interface The new interface will allow having all the scripts displayed at once. One look at the Control Panel will be sufficient to see the various categories and the corresponding scripts.

More information Why going to each script's page to see what its purpose is? Placing the mouse on the script's name will show you a short description, which will give you an idea whether this is the software that you are looking for. If it isn't - no problem, you will have some other scripts in the list to choose from.

One click for complete management A single click on the chosen script will give you the complete information needed for its management: software name, version and description, the option of installing the given script as well as the current number of the installations with the corresponding administrator URL.

Script administration The new administration panel is available in the Installed Applications section. A single click on the link in the Admin URL column will give you full information about the script - date of the installation, the database that was used, as well as the administrative login information.

Script versions We will do our best to keep the versions of the scripts that will be available in the Elefante FREE Scripts installer up-to-date. Every time there is a newer version, we will make it available for installation. You should bear in mind also the following: It is your obligation to install new software versions and updates of the versions that you have already installed. Some programs don't have updates and thus they may cause security issues. We are not responsible for any security issues that may arise as a result of non-updated versions of the scripts. We do not provide support for these scripts. Contact the development companies or check the support forums in case you experience any problems with the installed applications.

Thank you for being with us and for helping us improve our Hosting services.

New options are available in the Subdomain Manager in the webhosting Control panel. Until now, one of the features in this section was allowing to set up the ERROR 404 page for each virtual host (domain or subdomain) and the options were: to use the system Apache error page, or to set a website URL that will open in case someone mistypes the host URL.

Now, in the Subdomain Manager, besides the ERROR 404 page, there are options to manage also 400, 401 and 403 error pages. Thus you will have control on the error pages that appear when there are problems with your hosts or with the server.

Please note that the new feature is available for the hosting accounts located on the servers from SupremeCenter5.com to SupremeCenter15.com for now. If you have any questions or meet any difficulties while setting up the error pages, feel free to send your inquiry in a trouble ticket that can be opened from the Help Center section of the web hosting Control panel.

New top-level-domains (TLD) have been made available for registration and transfer through the Domain Manager of you Control panel. More TLDs give you a chance to get a domain name that will fit better to the purpose and the target-group of your website.

The new TLDs that you can order now are:
.cc  .tv  .name  .cn  .com.cn  .net.cn  .org.cn  .tw  .com.tw  .idv.tw  .org.tw

The TLDs that we have been offering for registration so far are:
.com  .net  .org  .biz  .us  .info 

To see the new TLDs, select the Register / Transfer tab in your Domain Manager, or click the Register / Transfer button in the Upgrades menu.

In the Register / Transfer page you can select the box under the domain search bar for the TLDs that you would like to be included in the search. Please note that the pricing varies for the various TLDs and you can check it in the table that is on the right hand-side in the same page.

In order to see what the features of the TLDs are, (which can have ID Protect, which you can lock, etc.) just click the TLD Info link and all the information will be displayed in a table.

NOTE: If you can't find those TLDs in the Domain Manager of your web hosting Control panel, please submit a trouble ticket to our support in order to receive instructions on how to order such domain names.

The Change Plan section in the web hosting Control panel has been re-designed. We have applied a shopping-cart interface in order to present the web hosting plans in a more informative way and let you choose easily the plan that you need.

The link to the Change Plan section is located in the Upgrades menu, on the left hand-side of your web Control panel. The purpose of this section is to allow you to upgrade your current hosting plan to a more resourceful one.

If you compare the new design with the old one, you will find out that it is only the purpose of this section that is still the same. The new shopping-cart interface allows you to change your plan in 2 steps, providing with complete information for the hosting plan features. In the section for each plan, there is a short description of the hosting plan features and the price of the upgrade. To get more detailed information for the hosting plans you must click on the name of the hosting plan.

The Compare All Plans link in each section, displays in a pop-up the complete information for the hosting plans. You just have to review the list of features and decide which plan you should upgrade to.

Once the hosting plan is selected, click the Next button to get to Step 2 where you must select the currency (USD, EUR, GBP, CAD, AUD) and the payment method (2Checkout or PayPal).

Today we are launching a new service that concerns the security of your domain names. The service is called ID Protect (also known as WHOIS / ID Protect) and is purposed to protect your personal or business information displayed in the WHOIS from spammers, fraudsters and solicitors who use the WHOIS data (e-mail addresses, phone numbers, etc.) illegally. In other words, once the service is activated, the registrar will display fictitious details in the WHOIS, so that the real information will stay hidden, but all the e-mails that are sent to the fictitious e-mail address will be filtered and forwarded to the actual e-mail address set in the WHOIS.

The ID Protect service can be ordered only for domain names registered with us, and has its own expiration date that is not related to the expiration date of the domain name. Another important thing is that this service is available for the .com / .net / .org / .biz / .info TLDs, but is not supported by country domain names like the .us TLD.

Let's see how to activate WHOIS protection for your domains.

ID Protect for new domain(s)
	Just start the domain registration process from the Register / Transfer tab in the Domain Manager of the web control panel. At the top of the page, where you must setup the WHOIS information and order the service, you will see the domain name(s) that you have selected with the option to choose whether you want to activate ID Protect service and for how many years. When a domain is registered and the ID Protect service is activated, a green-shield-icon will be displayed in the Domain Manager. A single click on the icon will allow you to enable or disable the service.
ID Protect for already registered domain(s)
	There are three ways to order ID Protect for domain(s) that have been registered with us. The easiest way is to get into the Domain Manager and there click the Add link in the ID Protect column for the domain that you want to protect. The other way is to use the Quick Controls option in the upper-left corner of the web Control panel. In the panel with the information for the domain that you have selected, you will find a WHOIS section with an Order ID Protect link. If you have activated the service for that domain, in place of this link there will be a Manage ID Protect link that will allow you to enable or disable the protection. The third way to order the ID Protect service is to choose the Edit WHOIS option in the Domain Manager and to choose the green Order WHOIS / ID Protection link that is available there.
Management of ID Protect service
	ID Protect service that is already active can be enabled or disabled at any time. This can be done using the Manage ID Protect link located in the Quick Controls panel of the domain names, or with a single click on the green shield for the selected domain name in the Domain Manager. It is recommendable that you disable the ID Protect service, when you are attempting to transfer a domain name away to another registrar, in order to approve the transfer request that is usually sent via e-mail.

As you know, in April we launched the new Domain Manager with a lot of new features and an improved usability, but we did not stop there. We have implemented a new feature that we bet you'll like. Until now, each domain that you registered or transferred through the Domain Manager had to be manually added to the Hosted Domains to work with your web hosting account. Although it didn't seem to be a big problem, an additional action was required by you and knowing that time is money, we have tried to save some of yours.

More details about the new feature

	The domain order procedure has been changed slightly and now it is smart enough to ask you whether you want to host the domain that you are registering, instead of leaving it with a "floating" status and use it at a later time.
	But what if the web hosting plan that you have now does not allow you to host additional domains? Well, the system will check if your plan has available domain hosting slots and if there aren't, it will suggest the most appropriate upgrade option.
	At the last step, the complete information about the services that you have selected is displayed, so that you can see clearly what you are going to order and what the price for each service is.

This improved order procedure makes it possible to register/transfer domain names and get them ready for use more easily than before. Having this in mind, we hope that you would consider taking advantage of this new functionality of the Domain Manager.

We have news for you! We are pleased to announce that the new Domain Manager is online. It is a lot more intuitive and informative and has many new features. Plus, new shortcuts for everyday use were added to the Web Hosting Control Panel for your convenience.

The Domain Manager: What's the whole story about?
Up till now, you have been using the Domain Manager exclusively to manage WHOIS information, DNS settings, Registrar Lock status and EPP authorization key - features concerning domain registration only. Our team has developed the new Domain Manager as a joint solution for management of registered and hosted domain names from one place, thus saving your time and making it more convenient for you.

	New domain management options are now available. Domain parking is the most important option that we have implemented. It applies to domain names registered through the Domain Manager. In order to have a domain name parked, it must have a Floating" status. We have implemented two parking solutions for you. You can either set up a website template (Standard, For Sale or Under Construction) that we have developed, or set up a redirection URL.
Domain renewal for up to 5 years is possible now. This option, together with the multiple-year domain registration option, prevents you from worrying about your domains' expiration dates and considerably improves their page rank.
	The new advanced interface of the Domain Manager contains a menu comprised of 6 groups. The names given to these groups are self-explanatory for the status of the domains located inside. It is worth mentioning that those domains, which have just been registered, have a "Floating" status, and that you can choose whether to host or park them.
	The Domain Manager is more informative now. Just one click on a domain name is sufficient to provide you with the information needed to manage its WHOIS, subdomains, e-mails and web content through the File Manager. The complete domain information is accessible via the View all domain details link. Information about the domains' current Google and Alexa rankings is available as well.
	The new shortcuts in the Web Hosting Control Panel: The Quick Control shortcut, which is now available, will make the management of any chosen domain name that is currently hosted much easier. It presents the complete information about a given domain that is available in our system.
	A Visit Store link has been added to the Web Hosting Control Panel as well. Thus, you will be able to visit our webstore and stay up to date with the latest offers.

As always, additional information about functionality and the meaning of the designation is available in the Help section of the Domain Manager. Tutorials will be added as well, and the Help Center's F.A.Q. section will be updated soon.